YES. Providing you a secure online experience is one of our highest priorities. We recognize that your privacy and security are of the utmost importance and have devoted a great deal of effort to ensure that your personal information is safeguarded. Therefore we utilize industry-standard Secure Sockets Layer (SSL) data encryption to secure credit card orders.
Absolutely NO. We do not sell or provide in any way information retrieved during the ordering process to any other clients, vendors, or outside affiliations. All information is securely stored on off-line storage for our own use only.
At Checkout you will be given the option to create an account, log in if you already have registered, or check out as a guest. By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made and be able to put items in your Wishlist that you may want to purchase at a later date.
Ordering with a credit card is safe through our secure order page. However, if you don't have a credit card or just aren't comfortable ordering online or with a credit card, you can select "check" as your method of payment and we'll get your order ready pending receipt of your check.. We will gladly accept your personal check, or you can send a money order or bank check. Mail to: Surplus Shed, 1050 Maidencreek Rd, Fleetwood PA 19522
For Continental US orders we will choose the best method between USPS, UPS, and UPSSurePost. As we only charge $6 for shipping no matter how large or heavy your order is, the shipping choice is ours. You can request a specific method in the comment section at checkout and we will gladly accommodate you and just charge you our actual cost.
For International orders we will send you shipping options with costs so you can choose. the one that is best for you
Carefully. We use bubble wrap and "peanuts" to protect your purchase.
Most items can be shipped worldwide. If you order something that cannot be shipped to you, we’ll advise you immediately.
For shipments to be delivered to addresses in the continental United States, we only charge $6, no matter how large or heavy your order is.
For shipments going to Hawaii, Alaska or countries outside the U.S., we will e-mail shipping option prices for your approval prior to processing your order. We only charge our actual cost to ship. If you don't approve one of them, we will cancel your order and refund your payment for the merchandise.
When your order is processed, you will receive an e-mail with shipping info. You can also check the status of your order by logging into your account and selecting My Account.
You may return any item within 10 days of receipt for any reason, no questions asked.
E-mail us with your order number and the item number you are returning. We have a 10 day return policy for any reason. Just include a copy of your receipt and include your instructions (exchange or refund). If the item is defective please let us know that so we don't sell it to someone else. Send to our address on your receipt.
We will try to accommodate you with our best price depending on our available stock, cost, and the quantity you need. Some items we have in large quantities and some just a few. Items with a "D" at the end of the stock number are current production and are available in any quantity but will need a 45 day lead time for quantities that exceed our current stock. Please contact us via email for quantity and dealer pricing.
You can check the status of your order by logging into your account and selecting “My Account “.
If you have additional questions you can email us at firstname.lastname@example.org or phone us at 610-926-9226.
Currently our warehouse open for visitors most Saturdays from 8:30 to 2:30, and by appointment during the week.
Our website is open 24/7.
Please note that we are not casual shopping friendly as everything is in boxes with stock numbers that represents our item number on our website.
Just select "Wishlist Search" under the Information section at the bottom of our home page, enter their email address and click on "Wishist Search". You can then order any of those items from your account or add them to your own wishlist.